Terms of service

Terms of Service

Effective Date: 15-2-2026
Website: https://cosmi-care.shop
Business Name: Cosmi Care

By accessing or purchasing from Cosmi Care, you agree to the following Terms of Service. Please read them carefully.

1. General Conditions

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent/guardian.

  • You will provide accurate and complete information when placing an order.

  • You will not use our products for illegal or unauthorized purposes.

We reserve the right to refuse service to anyone at any time.

2. Products & Descriptions

We strive to display product descriptions and images as accurately as possible. However:

  • Product packaging may vary.

  • Colors may appear slightly different due to screen settings.

  • Results from skincare products may vary from person to person.

Cosmi Care is not responsible for allergic reactions. Customers are encouraged to review ingredients before use.

3. Pricing & Payments

All prices are listed in [Insert Currency].

We accept the following payment methods:

  • Cash on Delivery (COD)

  • Wish Money

For COD orders:

  • Payment must be made in full at the time of delivery.

  • Refusal of delivery without valid reason may result in restriction from future purchases.

We reserve the right to change prices at any time without prior notice.

4. Orders & Acceptance

Once an order is placed:

  • You may receive confirmation via email or phone.

  • We reserve the right to cancel or refuse any order at our discretion.

  • Orders may be canceled if suspected of fraud or abuse.

5. Shipping & Delivery

Delivery times are estimates and may vary depending on location and courier services.

Cosmi Care is not responsible for:

  • Delays caused by courier companies

  • Incorrect shipping information provided by the customer

Customers must ensure their contact information and address are accurate.

6. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

  • Opened or used cosmetic products cannot be returned for hygiene reasons.

  • Refunds for COD orders are issued via Wish Money transfer or store credit.

7. Limitation of Liability

Cosmi Care shall not be liable for:

  • Indirect or incidental damages

  • Allergic reactions or misuse of products

  • Delays or delivery issues outside our control

Customers use products at their own discretion and responsibility.

8. Intellectual Property

All content on this website (logos, images, text, branding) is the property of Cosmi Care and may not be copied, reproduced, or distributed without permission.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website after changes means you accept the updated terms.

10. Contact Information

For any questions regarding these Terms:

Email: support@cosmi-care.shop
Website: https://cosmi-care.shop